Checkout Archives - FooEvents Help Center

Does FooEvents work with the WooCommerce Checkout and Cart blocks

FooEvents currently only works with the classic shortcode-based WooCommerce Checkout and Cart experience. As such, the attendee section which is displayed on the Checkout page will not display when using the new default WooCommerce Cart and Checkout blocks. The Attendee section is used to display the following attendee information: Attendee details Custom attendee fields Seating […]

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Why is the selected booking slot or seat not displaying on the checkout page?

Lidia / Leave a Comment

If the booking slot or seating information that was selected on the event page does not carry over correctly to the checkout page, then this could be caused by a conflict or setting in your theme or another third-party plugin. If you are using the Flatsome theme you will have to disable the “Floating field labels”

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Can I show tickets on the “Thank-You” page after checkout?

FooEvents / Leave a Comment

The “Thank-You” page refers to the screen that is displayed after checkout is completed. The FooEvents PDF Tickets plugin needs to be activated in order to display a link on the “Thank-You” page which takes the customer to the “Tickets” page in their account. Here are the steps to set this up: Navigate to FooEvents

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Cart

Colin / Leave a Comment

The cart stores the items of an Order while it is still in progress before payment is received and the order is completed. To add items to the cart, simply click on the product thumbnail and it will instantly be added to the cart. Products that contain variations are signified by a small grid icon

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Checkout

Colin / Leave a Comment

Once products have been added to the cart, you will need to complete the checkout process so that the customer’s order can be created in your WooCommerce store and tickets generated for event products. To start the checkout process, click the Checkout button at the bottom right of the screen. The sections displayed in the

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What can I do if my site times out when a lot of tickets are being purchased at once?

Lidia / Leave a Comment

If your site times out or freezes on the checkout page when a large amount of tickets are being purchased in a single order, then it’s possible that the web server where your WordPress website is installed doesn’t have enough memory available. We recommend that you contact your web host/service provider and ask them to

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checkout