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Frequently Asked Questions

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What can I do if my site times out when a lot of tickets are being purchased at once?

If your site times out or freezes on the checkout page when a large amount of tickets are being purchased in a single order, then it’s possible that the web server where your WordPress website is installed doesn’t have enough memory available.

We recommend that you contact your web host/service provider and ask them to increase the “WordPress memory limit“.

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