Tickets are initially sent out when the order status is changed to ‘Complete‘ in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time. Sections Resending tickets to attendees in bulk Resending individual tickets Resending ticket orders Resending tickets to attendees in bulk Login to your WordPress Admin Area […]
When a customer purchases a ticket, a WooCommerce order is generated. All information needed for the ticket is stored in a custom field that is associated with the order. The stored data is formatted as a JSON string. When the status of the order is changed to ‘Completed‘ using the JSON string, FooEvents will create
Since FooEvents sends event tickets from your web server, there are a number of possible reasons why people might not receive their tickets. Here are some possible solutions: Check that your orders (WooCommerce > Orders) have been marked as “Completed” which is the default order status that FooEvents uses for generating and sending tickets. There
Why are my tickets not being received? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.