Tickets are initially sent out when the order status is changed to ‘Complete‘ in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time. To do so, please follow these instructions: Resending tickets to attendees in bulk Login to your WordPress Admin Area Go to FooEvents > Tickets Select …
When a customer purchases a ticket, a WooCommerce order is generated. All information needed for the ticket is stored in a custom field that is associated with the order. The stored data is formatted as a JSON string. When the status of the order is changed to ‘Completed‘ using the JSON string, FooEvents will create …
Since FooEvents sends event tickets from your web server, there are a number of possible reasons why people might not receive their tickets. Here are some possible solutions: Check that your orders (WooCommerce > Orders) have been marked as “Completed” which is the default order status that FooEvents uses for generating and sending tickets. There …