linkedin

tickets

Password protected pages

Depending on the nature of your event, you may need to provide attendees with access to exclusive content on your website. The built-in WordPress password protect feature makes it fairly simple to limit access to posts and pages using passwords. When enabled, this option replaces the page’s content with a password text field. The correct […]

Password protected pages Read More »

Why do my PDF tickets still look the same after I’ve made changes to settings or details?

FooEvents PDF tickets are files that are saved on your server. If you view or download these files, the existing version of the PDF ticket that was previously saved will be displayed. The PDF tickets that contain updated information can be regenerated, but only after you send them again using the ticket’s “Resend Ticket” function.

Why do my PDF tickets still look the same after I’ve made changes to settings or details? Read More »

Spam issues

It could be that the emails are blocked by a firewall or sent to spam/junk folders. Here are some tips that might help you to find the cause of the problem: The email address that you are sending tickets from could possible be seen as a spam address It could be the way in which

Spam issues Read More »

Manually create tickets

Sections Create tickets from the WordPress dashboard Create tickets from your website front-end Create tickets from the WordPress dashboard Go to FooEvents > Tickets in the main menu Click on the “Add new” button which you will find under “Tickets” Select the event name for the specified event Fill out the rest of the ticket form and click the

Manually create tickets Read More »

PDF tickets

Requires the FooEvents PDF Tickets plugin The FooEvents PDF Tickets plugin attaches tickets as PDFs to the email that is sent to attendees or ticket purchasers. You can choose to send just the PDF and plan text mail, or you can set FooEvents to attach the PDF to the HTML ticket email. Sections Setting up FooEvents PDF

PDF tickets Read More »

Delete tickets

When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: Go to FooEvents > Tickets in the main menu Select all the tickets that you would like to delete Click on Bulk Actions > Move to trash > Apply If you are experience

Delete tickets Read More »

Resend tickets

Tickets are initially sent out when the order status is changed to ‘Complete‘ in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time. Sections Resending tickets to attendees in bulk Resending individual tickets Resending ticket orders Resending tickets to attendees in bulk Login to your WordPress Admin Area

Resend tickets Read More »