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Ticket sending

When a customer purchases a ticket, a WooCommerce order is generated. All information needed for the ticket is stored in a custom field that is associated with the order. The stored data is formatted as a JSON string. When the status of the order is changed to ‘Completed‘ using the JSON string, FooEvents will create […]

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How can I resend tickets?

Resending tickets to attendees, or to yourself as a test, can be done in the following ways: Sending tickets to attendees in bulk Go to the “Tickets” listing Select the tickets that you would like to send Select “Resend Tickets” from the “Bulk Actions” drop-down Click on “Apply” Sending individual tickets to attendees or to

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How do I modify an existing FooEvents Ticket Theme or create my own PDF or HTML Ticket Theme?

This article walks you through the process of creating your own FooEvents Ticket Theme which we recommend you read before continuing: Get Creative with FooEvents Ticket Themes – Part 1 Get Creative with FooEvents Ticket Themes – Part 2 It’s important to keep in mind that the way PDF tickets are generated is slightly different

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Why isn’t the custom fields option displayed under the WordPress screen options?

If the “Custom Fields” checkbox is not displayed under “Screen Options” in your WordPress Admin Area, there could be something in your current theme or a third-party plugin that is causing a conflict or perhaps disabling this setting as this functionality is included in WordPress by default. Here are some things that you can try:

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Why are attendee seat numbers not displayed on tickets?

The reason this is happening is because you most likely have an older version of the FooEvents ticket theme installed. Please follow the steps below to update your ticket theme files and resolve this issue: NB: If you previously made any customizations to your ticket theme files, the following process will overwrite these customizations. In this

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