Please note that our support capacity will be limited between 20 December 2024 and 2 January 2025 due to the holiday season. We encourage you to use the resources in the Help Center as much as possible and expect a delayed response to tickets during this period. We appreciate your understanding.
Once products have been added to the cart, you will need to complete the checkout process so that the customer’s order can be created in your WooCommerce store and tickets generated for event products. To start the checkout process, click the Checkout button at the bottom right of the screen. The sections displayed in the […]
FooEvents POS is a standalone plugin which means that you don’t need to install any other FooEvents plugin extensions in order to use the standard features of the FooEvents POS app. However, in order to use any of the FooEvents integration features including selling and printing tickets, making bookings and selecting seats, you will need
Do I need to install other FooEvents plugins to use FooEvents POS? Read More »
FooEvents provides various global settings that can effect the behavior of your events and tickets. You can also customize the appearance of the FooEvents Check-ins app in the plugin settings. Navigate to FooEvents > Settings in the left sidebar of your WordPress dashboard Select the relevant tab and change the settings as required Save Changes
Requires the FooEvents Seating plugin The FooEvents Seating plugin is an extension for FooEvents that makes it possible for your guests or attendees to select their seats at checkout based on the layout of your venue. This plugin can be used to specify rows and seats in a conference room or theater, tables and the number of
Deleting an order does not automatically delete and deactivate the tickets that were created for the customer. This means that even if the order was refunded or deleted, the customer will still be able to use the ticket i.e. when scanning the ticket barcode using the FooEvents Check-ins app the ticket will still show up
Are tickets still valid if the order was canceled or deleted? Read More »
The reason this is happening is because you most likely have an older version of the FooEvents ticket theme installed. Please follow the steps below to update your ticket theme files and resolve this issue: NB: If you previously made any customizations to your ticket theme files, the following process will overwrite these customizations. In this
Why are attendee seat numbers not displayed on tickets? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.