FooEvents provides various global settings that can effect the behavior of your events and tickets. You can also customize the appearance of the FooEvents Check-ins app in the plugin settings.
Navigate to FooEvents > Settings in the left sidebar of your WordPress dashboard
Select the relevant tab and change the settings as required
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General
Change add to cart text
Changes ‘Add to cart’ text to ‘Book ticket’ for event products.
Use default add to cart links for events
Restores default WooCommerce add to cart buttons for event products on archive pages and re-enables AJAX add to cart.
Enable event sorting options
Adds sort by date options to the WooCommerce product sorting drop-down list. You can set the default sort option in the WordPress Customizer.
Display event date on product listings
Adds the event date above the product title on product listing pages.
Display event variations as a table
Replaces variation dropdowns with a table layout and per-variation quantity fields on supported FooEvents variable event products.
This replaces the default add-to-cart behavior and may not be compatible with third-party plugins that customize WooCommerce’s default add-to-cart behavior.
Hide event details tab
Hides the event details tab on the product page.
Use placeholders on checkout form
Displays placeholders in the checkout form (useful for themes that don’t support form labels).
Hide unpaid tickets
Hides unpaid tickets in ticket admin.
Disable completed order email notification
Prevents the WooCommerce completed order email notification from being sent to customers when tickets are created through the WordPress dashboard.
Use “Total Sales” on reports listing page
Solves a performance issue on some servers with large amount of tickets. Tickets sold on report listing page might be less acurate with this setting enabled.
Email copy of tickets to other recipients
Sends a copy when a ticket is generated to the specified email address. Use a comma separated list to send to multiple email addresses.
Event expiration method
Disable the ability to purchase the ticket/product or hide it in page listings after the event has expired. Visit the Event Expiration guide to learn more.
Send on order status
Sets the required order status for ticket creation and sending. “Completed” is the default status but this can be deselected and other statuses can be selected simultaneously using the multi-select field. Visit the Ticket Sending Order Statuses guide to learn more.
Import batch size
Set the batch size of ticket imports. Options include 100 (default), 200, 500, 1000, 2000, 3000, 4000, 5000. Depending on your server’s configuration and capabilities, setting a large batch size may cause issues due to server timeouts or memory exhaustion. Adjust this value accordingly to avoid performance issues.
Attendee
Enable Attendee Details page?
Adds a dedicated step for collecting attendee information before checkout.
Copy Attendee Details
Adds the option to copy across the ticket attendee or purchaser’s details for the attendee’s first name, last name and email address on the attendee page or checkout page using either an icon, text, or icon and text visual prompt. It can also be set to automatically copy the purchaser’s details with the option to hide the email address field.
Attendee Fields Position
Sets the position of the attendee form fields on the checkout page. Selecting a different position may help to resolve conflicts with certain themes and third-party plugins.
Terminology
Event
Change ‘event’ to your own custom text.
Attendee
Change ‘attendee’ to your own custom text.
Book ticket
Change ‘Book ticket’ to your own custom text.
Day
Change ‘Day’ to your own custom text.
Copy
Change ‘Copy’ to your own custom text.
Ticket Design
Global ticket border
Color of the ticket border.
Global ticket button
Color of the ticket button.
Global ticket button text
Color of the text in the ticket button.
Global ticket logo
Clear Full URL that links to the logo that will be used in the ticket.
Global ticket header image
Clear Full URL that links to the image that will be used as the ticket header.
Enable QR codes
Use QR codes instead of 1D barcodes on tickets.
QR/Barcode image format
Select the preferred image format for 1D barcodes and QR codes that are generated for tickets (PNG / PNG and JPG). PNG is the default format.
Remove FooEvents footer link
Removes the “Powered by FooEvents.com” link from the ticket email footer.
PDF Tickets
Enable PDF tickets
Adds PDF ticket attachments to ticket emails.
Enable PDF ticket downloads
Allows purchasers to download a copy of their PDF tickets from the My Account page.
Attach PDF ticket to HTML ticket email
Attaches the PDF ticket to the HTML ticket email when sent.
Enable Arabic character support
Displays Arabic characters in PDF tickets.
Font
DejaVu Sans is the default PDF font. Firefly Sung supports CJK (Chinese, Japanese, Korean) characters.
Enable PDF ticket folder protection
Blocks direct web access to the stored PDF tickets folder on Apache by adding an .htaccess file.
Please note: this is an advanced security option, and enabling it means:
Customers will no longer be able to download PDF tickets from the My Account section.
Administrators will no longer be able to download PDF tickets from the Tickets screen in the WordPress admin area.
This option is supported on Apache servers only. If your site is hosted on Nginx, you will need to add the equivalent rules to your Nginx server configuration.
Seating
Available seat color
Color of the seats that are available for purchase in the seating chart.
Selected seat color
Color of the seat that is currently selected in the seating chart.
Selected seat color for other attendees
Color of the seats that are selected for other attendees in the same order in the seating chart.
Make seats available on order status
Set the order statuses on which you want to make seats available again. Please use this setting with caution since making seats available at the wrong time could result in unexpected behaviour. If your setup allows customers to pay failed orders at a later stage then do not select “Failed” here since this could result in double booking seats. We recommend leaving this setting to “Cancelled”.
Calendar
Enable 24-hour time format
Uses the 24-hour time format on the calendar instead of the 12-hour format.
Only display start date
When the FooEvents Multi-day plugin is active the calendar and/or event list will only display the start date for multi-day events.
Enable full-day events
Removes the event time from calendar event titles.
Calendar theme
Select the calendar theme to be used on your website.
Events list theme
Select the events list theme to be used on your website.
Associate with post types
Select which post types will be associated with events.
Check-ins App
The following settings can be used to customize the appearance of the FooEvents Check-ins app once you have logged in. You will find more information on the app and download links here: https://www.fooevents.com/features/apps/
Hide personal information
Hides all personal information for attendees and/or ticket purchasers in the app. Only attendee names will be visible for check-in purposes.
Hide unpaid tickets
Hides all unpaid tickets in the FooEvents Check-ins app.
App title
The title that displays on the app sign-in screen beneath the app logo.
App logo
Full URL that links to the image that will be used as the logo on the sign-in screen (PNG format with transparency and a width of around 940px is recommended).
Accent color
Color of the top navigation bar and sign-in button.
Accent text color
Color of the text in the top navigation bar and sign-in button.
Background color
Color of the background on the sign-in screen.
Title text color
Color of the title text beneath the logo on the sign-in screen.
Event listing options
Manage how events are listed in the app. Changes can be made in real-time without the user needing to sign-out.
Tickets to load per request
Specify how many event tickets the FooEvents Check-ins app should load during each request (lower values will result in slower ticket load times but this usually works better for servers with limited resources).
Show ticket access log
Select whether a ticket’s check-ins log should be loaded together with the ticket information. Please note that this might cause tickets to take longer to load or require additional server resources.
Integration
Google Maps
Maps embed method
Add Google Maps to your product pages using iframes (free) or JavaScript (paid; requires a Google Maps API key).
Required to securely connect to your Zoom account in order to register attendees for your meetings/webinars. (see detailed instructions here)
Client ID
Required to securely connect to your Zoom account in order to register attendees for your meetings/webinars.
Client Secret
Required to securely connect to your Zoom account in order to register attendees for your meetings/webinars.
Eventbrite
Eventbrite private token
Optional API key that is used to add events to your Eventbrite account.
Import Eventbrite events
Imports your Eventbrite events into FooEvents when a valid Eventbrite private token is saved.
Mailchimp
API key
Enables FooEvents to integrate with your Mailchimp account. Login to Mailchimp and navigate to “Account” > “Extras” > “API keys” to create or reuse an existing API key.
Server prefix
Login to your Mailchimp account and copy the parameter that comes immediately after “https://” in your web browser e.g. the server prefix is “us19” in https://us19.admin.mailchimp.com/
WooCommerce Subscriptions
Disable new ticket generation for subscription renewals
Prevents new tickets from being created each time a subscription is renewed. This setting will only be visible if the WooCommerce Subscriptions plugin is enabled on your website.
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The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
