-
·
Why do some ticket images say they are “hot linked” when displayed in an email client?
This is due to something called “hotlink protection” being enabled on your web server or content delivery network (CDN). We are specifically aware of this issue on Plesk servers (click here) and Cloudflare CDN (click here). Please contact your web host or CDN service provider for more assistance if you experience this issue and require…
-
·
Recommended WordPress Web Hosting
FooEvents works flawlessly with the majority of web hosting providers that support WordPress and WooCommerce. We have curated a list of popular web hosts that we have tested with FooEvents to give you added peace of mind. Hostinger We’re big fans of Hostinger and host many websites with them. From world-class web hosting to a…
-
·
Web Hosting
Please visit the minimum requirements section before choosing a hosting service FooEvents works flawlessly with the majority of web hosting providers that support WordPress and WooCommerce. We have curated a list of popular web hosts that we have tested with FooEvents to give you added peace of mind.
-
·
What can I do if my site times out when a lot of tickets are being purchased at once?
If your site times out or freezes on the checkout page when a large amount of tickets are being purchased in a single order, then it’s possible that the web server where your WordPress website is installed doesn’t have enough memory available. We recommend that you contact your web host/service provider and ask them to…
-
·
Does FooEvents support WP Engine hosting?
Yes, FooEvents supports WP Engine hosting. If you do experience any issues such as a CSV file that does not contain any attendee information or the inability to view a specific event’s tickets in the FooEvents Check-ins app, add the following code to your wp-config.php file: define( ‘WPE_GOVERNOR’, false );
-
·
Does FooEvents work with a CDN?
Yes, FooEvents will work if you are utilizing a content delivery network (CDN) on your website. If you are experiencing issues, make sure that the “Uploads” folder excludes the FooEvents folder. Alternatively you can copy some of the files, such as ticket themes, manually via SSH or FTP.