This is due to something called “hotlink protection” being enabled on your web server or content delivery network (CDN). We are specifically aware of this issue on Plesk servers (click here) and Cloudflare CDN (click here). Please contact your web host or CDN service provider for more assistance if you experience this issue and require […]
FooEvents works flawlessly with the majority of web hosting providers that support WordPress and WooCommerce. We have curated a list of popular web hosts that we have tested with FooEvents to give you added peace of mind. WP Engine WP Engine is built from the ground-up to be the fastest and most optimized web hosting
Please visit the minimum requirements section before choosing a hosting service FooEvents works flawlessly with the majority of web hosting providers that support WordPress and WooCommerce. We have curated a list of popular web hosts that we have tested with FooEvents to give you added peace of mind.
If your site times out or freezes on the checkout page when a large amount of tickets are being purchased in a single order, then it’s possible that the web server where your WordPress website is installed doesn’t have enough memory available. We recommend that you contact your web host/service provider and ask them to
Yes, FooEvents supports WP Engine hosting. If you do experience any issues such as a CSV file that does not contain any attendee information or the inability to view a specific event’s tickets in the FooEvents Check-ins app, add the following code to your wp-config.php file: define( ‘WPE_GOVERNOR’, false );
Yes, FooEvents will work if you are utilizing a content delivery network (CDN) on your website. If you are experiencing issues, make sure that the “Uploads” folder excludes the FooEvents folder. Alternatively you can copy some of the files, such as ticket themes, manually via SSH or FTP.
The first step is to ensure that you have updated all your FooEvents plugins to the latest versions on your website. If you’ve updated the plugins and still don’t see the barcode/QR code, logo or other images in your tickets, then you might need to update the ticket theme(s) as well. Since releasing version 1.8.0