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Password protected pages
Depending on the nature of your event, you may need to provide attendees with access to exclusive content on your website. The built-in WordPress password protect feature makes it fairly simple to limit access to posts and pages using passwords. When enabled, this option replaces the page’s content with a password text field. The correct…
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Why do my PDF tickets still look the same after I’ve made changes to settings or details?
FooEvents PDF tickets are files that are saved on your server. If you view or download these files, the existing version of the PDF ticket that was previously saved will be displayed. The PDF tickets that contain updated information can be regenerated, but only after you send them again using the ticket’s “Resend Ticket” function.
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How do I limit the number of tickets or spaces available for my event?
Firstly, you will need to edit your event. Make sure that you click the “update” button for the new changes to take effect.
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Spam issues
It could be that the emails are blocked by a firewall or sent to spam/junk folders. Here are some tips that might help you to find the cause of the problem: Here are some things you can do:
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Manually create tickets
There are several ways to manually create tickets in FooEvents, depending on whether you want to create them from the WordPress dashboard, place an order from the front-end of your website, or import tickets in bulk. Create tickets from the WordPress dashboard Create tickets from your website front-end Import tickets Please have a look at…
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PDF tickets
Requires the FooEvents PDF Tickets plugin The FooEvents PDF Tickets plugin attaches tickets as PDFs to the email that is sent to attendees or ticket purchasers. You can choose to send just the PDF and plan text mail, or you can set FooEvents to attach the PDF to the HTML ticket email. Setting up FooEvents PDF Tickets…
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Delete tickets
When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: If you are experience difficulty deleting tickets in bulk, please try the following: Deleting an order Deleting an order does not automatically delete and deactivate the…
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Resend tickets
Tickets are initially sent out when the order status is changed to ‘Complete‘ in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time. Resending tickets to attendees in bulk Resending individual tickets Resending ticket orders