Doc Tag: check-ins

  • Can a ticket be checked in automatically after being purchased through FooEvents POS?

    Yes, it is possible to set it up so that tickets are automatically checked in after being purchased as part of an order created in the FooEvents POS interface. You can set this up if you open the FooEvents POS app, go to the Settings screen and make sure that “Yes” is selected next to…

  • Restrict attendee check-ins to the current day

    An attendee might intentionally or unintentionally arrive at your event on a different date that their ticket is valid for. This can potentially be missed by event staff during the check-in process, and while this may not be a problem for certain types of events, it can lead to capacity issues and other serious complications…

  • Standard: Multi-day Conference

    Scenario An event company is planning a conference that takes place over multiple days, for example 24 Nov to 01 Dec. It has the following requirements: Here is an example of such an event: Multi-day Conference In this help document, we will outline the configuration needed to achieve the above requirements. This help document assumes…

  • Standard: Conference

    Scenario An event company is planning a single-day conference that has the following requirements: Here is an example of such an event: Conference In this help document, we will outline the configuration needed to achieve the above requirements. This help document assumes that you already have FooEvents and WooCommerce installed on a WordPress website and…

  • Bookable: Conference with Workshops

    Scenario An event company is planning a conference that takes place on July 31, 2022 and includes bookable workshops. When an attendee purchases a ticket, the following must occur: Here is an example of such an event: Conference with Bookable Workshops This help document outlines the configuration needed to create a conference product with bookable…

  • How do I track when an attendee arrives and leaves my event?

    FooEvents captures the exact time an attendee is checked-in or checked-out and stores these times in your WordPress database. Using the FooEvents CSV export function, you can generate and download a CSV file that contains all attendees for a particular event which includes the check-in and check-out times for each attendee.

  • Ticket QR codes

    By default, FooEvents displays 1D barcodes on tickets, however, you can choose to use QR codes instead by enabling this option via the FooEvents settings. QR codes work much the same as barcodes and can be scanned using the FooEvents Check-ins apps. The QR code stores the unique ticket ID, which is scanned by the…

  • Bulk check-ins

    You can check-in multiple attendees using the bulk check-in feature available in the FooEvents Check-ins apps. When viewing the attendees for an event, press the Bulk Select icon in the top right corner of the screen. Choose the attendees you would like to check-in, check-out or cancel and press the relevant action below.

  • Scanning tickets with the app

    The FooEvents Check-ins app uses the mobile device’s built-in camera and operating system libraries to scan ticket barcodes. The accuracy and speed of scanning is very much dependent on the quality and capability of the device, not the app. In general, we have found that higher end smartphones, particularly the latest iPhone, performs best as…

  • Barcode performance

    When checking in large numbers of attendees at an event, every second counts. This doc provides various recommendations that will help speed up your check-in process and ensure that you crush your next event. Configure the FooEvents Check-ins Apps for faster check-ins By default, the FooEvents Check-ins app updates the ticket listing screen after scanning a ticket.…