-
·
Orders
The typical workflow of processing an order through FooEvents POS is as follows: Managing orders When creating an order, FooEvents POS connects to your WooCommerce store and passes the order information to WooCommerce which then generates a standard WooCommerce order. Additional meta is added to the order which helps identify the order as a POS…
-
·
Where can I buy Square and Stripe readers?
You can purchase Square hardware from Square directly or from online and physical retailers in the countries where Square is available such as Amazon. Stripe readers are currently only available to Stripe customers in select countries and you must order readers directly from Stripe through your Stripe dashboard.
-
·
Does FooEvents POS integrate with any payment service providers?
Yes, FooEvents POS integrates directly with Stripe and Square. You can also enter a customer’s card details manually (manual card entries) which is perfect for taking orders over the phone or if the hardware is not available in your country. If you don’t use Square or Stripe, card payments can be manually processed using any…
-
·
Stripe payment integration
FooEvents POS integrates directly with the Stripe Reader S700, Stripe Terminal BBPOS WisePOS™ E and Verifone P400 smart readers and supports manual card entries to capture in-person card payments. Sections Requirements The following are required for the Square payment integration: Setup In order for FooEvents POS and Stripe to be able to communicate with each other,…
-
·
Square payment integration
FooEvents POS integrates directly with Square Terminal devices and supports manual card entries to capture in-person card payments. Sections Requirements The following are required for the Square payment integration: Setup In order for FooEvents POS and Square to be able to communicate with each other, you will need to create a new or update an existing…
-
·
Decimal quantities
FooEvents POS allows you to sell products that use decimal quantities/units of measurement for items sold by weight, length etc. This is perfect for stores that sell all or some of their products using decimal quantities as this functionality can work alongside whole quantity items which can be overridden on a per-product basis. Please note…
-
·
Delete tickets
When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: If you are experience difficulty deleting tickets in bulk, please try the following: Deleting an order Deleting an order does not automatically delete and deactivate the…
-
·
Refunds
We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it’s a good fit for your requirements. As such, we firmly stand behind our products and offer a No Quibble Money-Back Guarantee if you request a refund within 14 days of the original purchase date (excluding renewals) so that you can buy any…
-
·
Are tickets still valid if the order was canceled or deleted?
Deleting an order does not automatically delete and deactivate the tickets that were created for the customer. This means that even if the order was refunded or deleted, the customer will still be able to use the ticket i.e. when scanning the ticket barcode using the FooEvents Check-ins app the ticket will still show up…
-
·
What is your refund policy?
We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it’s a good fit for your requirements. As such, we firmly stand behind our products and offer a No Quibble Money-Back Guarantee within 14 days of the original purchase date so that you can buy any FooEvents product in confidence. We do, however,…