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Can I show tickets on the “Thank-You” page after checkout?
The “Thank-You” page refers to the screen that is displayed after checkout is completed. The FooEvents PDF Tickets plugin needs to be activated in order to display a link on the “Thank-You” page which takes the customer to the “Tickets” page in their account. Here are the steps to set this up:
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What sizes should I use for the ticket logo and ticket header image?
Please make sure that the ticket logo and header image file sizes are not too large since this can cause issues with email deliverability and PDF ticket creation. The logo image size is not explicitly set in the code which means that you can use any width or height. However, we do recommend that you…
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Is it safe to delete the PDF tickets that are stored on my server?
PDF Tickets are attached to the ticket emails that are sent to attendees and/or ticket purchasers. If the ticket files do not exist on your server, the FooEvents plugin will automatically recreate them so it’s safe to delete any old ticket files that are located at wp-content/uploads/fooevents/pdftickets on your server. We suggest backing up these…
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Why do my PDF tickets still look the same after I’ve made changes to settings or details?
FooEvents PDF tickets are files that are saved on your server. If you view or download these files, the existing version of the PDF ticket that was previously saved will be displayed. The PDF tickets that contain updated information can be regenerated, but only after you send them again using the ticket’s “Resend Ticket” function.
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Does FooEvents PDF Tickets support Asian characters?
The FooEvents PDF Tickets plugin makes use of the Dompdf PHP library to generate PDF documents. Chinese, Japanese and Korean (CJK) characters are supported in PDF Tickets but only if the Firefly Sung font is used. Here are the steps to enable this font:
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Ticket configuration
There are various settings that determine the behavior of your tickets. In this section we will outline each setting and discuss how it can be used to achieve the desired effect. Ticket Settings When creating an event, there are various settings that can be applied which will change the display and behavior of the ticket…
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Ticket themes
FooEvents Ticket Themes allow you to change the way your email tickets look using template sets called Ticket Themes. These can be downloaded from the free Ticket Themes Gallery on the FooEvents website. Adding a New Ticket Theme Setting a Ticket Theme Sending a Ticket Preview Changing the Logo Changing the Header Image Modifying a…
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PDF tickets
Requires the FooEvents PDF Tickets plugin The FooEvents PDF Tickets plugin attaches tickets as PDFs to the email that is sent to attendees or ticket purchasers. You can choose to send just the PDF and plan text mail, or you can set FooEvents to attach the PDF to the HTML ticket email. Setting up FooEvents PDF Tickets…