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Ticket configuration

There are various settings that determine the behavior of your tickets. In this section we will outline each setting and discuss how it can be used to achieve the desired effect.

Quick Links

Event Settings

When creating an event, there are various settings that can be applied which will change the display and behavior of the ticket sent for that particular event. Please follow these instructions to set the ticket settings:

  1. Go to Products > Add Product in the main menu
  2. Complete the title, body, description, tags, categories, featured image and gallery as needed
  3. Go to the Product Data tabs and select ‘Events
  4. Scroll down to the follow settings:
HTML ticket themeYou can select the ticket theme that will be used to style the embedded HTML tickets within ticket emails. Find out more about Ticket Themes.
Ticket logoFull URL that links to the logo that will be used in the ticket (JPG or PNG format).
Ticket header imageFull URL that links to the image that will be used as the ticket header (JPG or PNG format).
Ticket email subjectThe subject line used in ticket emails. Use {OrderNumber} to display the proper order number.
Ticket email bodyThe copy that will be displayed in the main body of the ticket email.
Ticket border colorColor of the ticket border.
Ticket button colorColor of the ticket button.
Ticket button textColor of the ticket button text.
Include purchaser or attendee details on ticket?Display the purchaser/attendee’s name and details on the ticket.
Display “Add to calendar” option on ticket?Display an Add to calendar button on the ticket. Clicking this button will generate an .ics file that the attendee can download and use to add the event to their preferred calendar. This file is generated as soon as the attendee or ticket purchaser clicks the “Add to calendar” button in their ticket email and it is not automatically updated if the event information changes. The .ics file contains basic event information such as event name, date and time.
Display date and time on ticket?Display the time and date of the event on the ticket.
Display barcode on ticket?Display a barcode on the ticket which is used for check-ins.
Display price on ticket?Display the ticket price on the ticket.
Email ticket to attendee rather than purchaser?This will email the ticket/s to the attendee instead of the ticket purchaser.
Email tickets?This will email the event tickets to the attendee or purchaser once the order has been completed.

Global Settings

There are a number of global settings that effect the behavior of tickets.

Go to FooEvents > Settings in the main menu

GeneralEmail copy of ticket to admin
Sends a copy of every emailed ticket to the website admin.
Global ticket border
Color of the ticket border
Global ticket button
Color of the ticket button.
Global ticket button text
Color of the text in the ticket button.
Global ticket logo
Full URL that links to the logo that will be used in the ticket.
Global ticket header image
Full URL that links to the image that will be used as the ticket header.
Ticket Design
(default ticket design settings)
Enable PDF tickets
Adds PDF ticket attachments to ticket emails.
Enable PDF ticket downloads
Allows purchasers to download a copy of their PDF tickets from the My Account page.
Attach PDF ticket to HTML ticket email
Attaches the PDF ticket to the HTML ticket email when sent.
PDF TicketsEnable PDF tickets
Adds PDF ticket attachments to ticket emails.
Enable PDF ticket downloads
Allows purchasers to download a copy of their PDF tickets from the My Account page.
Attach PDF ticket to HTML ticket email
Attaches the PDF ticket to the HTML ticket email when sent.

Ticket Themes Settings

You can change the look of your email tickets and PDF Tickets using FooEvents Ticket Themes. Find out more in the Ticket Themes section.

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