South African customers will be prompted to use PayFast at checkout to pay for FooEvents and will be charged in South African Rand (ZAR). Value Added Tax (VAT) at the current rate of 15% will be added to the order total. Customers from other countries are exempt from VAT and will use PayPal at checkout and will be charged in US Dollars (USD). These are the only two payment methods that we accept at the moment although additional payment methods are planned for the future.
Frequently Asked Questions
- General
- Which FooEvents product is the best fit for me?
- Do you offer a free trial?
- Is FooEvents a once-off purchase?
- Can the FooEvents plugins be purchased separately?
- What payment methods do you accept?
- What payment gateways does FooEvents support?
- What is your refund policy?
- Where can I find my FooEvents invoice?
- Can I upgrade or downgrade my FooEvents License?
- Do you support translations into other languages?
- What User Roles does FooEvents support?
- Where do I get a Website Status Report?
- Installation & Setup
- Can I install FooEvents on a WordPress Multisite or multi-vendor network?
- How do I setup FooEvents license keys for a Multiple or Unlimited Domain license?
- How do I create a FooEvents license key and setup automatic plugin updates?
- Can I install FooEvents on a staging site before moving it to a live production environment?
- Events
- Does FooEvents work with a free Zoom account?
- How do I display the event date in a specific place on my website?
- How do I modify the ‘Event Details’ tab?
- How do I prevent authorized access to my virtual event?
- Is there a way to expire events that have already past?
- What’s the difference between Zoom meetings and webinars?
- How can attendees add my event information to their calendar?
- Does FooEvents allow users to submit their own events through my site?
- How do I order events by date?
- How do I restrict access to website content for each event?
- How do I embed a live stream for a Zoom meeting or webinar?
- Tickets
- How do I create different ticket types?
- How do I manually create tickets individually or in bulk?
- Why are my tickets not appearing or downloadable from My Account?
- How do I change the ticket date format?
- How can I complete orders automatically so that tickets are emailed?
- How do I change the attendee’s details on a ticket?
- How can I resend tickets?
- How do I delete tickets?
- Can tickets be set to automatically expire?
- Are tickets still valid if the order was deleted?
- How do I send PDF Tickets by themselves or attached to an email?
- Is it safe to delete the PDF tickets that are stored on my server?
- Does FooEvents PDF Tickets support Asian characters?
- How do I limit the number of tickets or spaces available for my event?
- How do I remove barcodes/QR codes from tickets?
- How do I setup blocks/groups of tickets?
- Ticket Themes
- Attendees
- How do I add a custom waiver or disclaimer to the ticket checkout process?
- How do I export a CSV list of attendees?
- Can I add custom attendee fields?
- How do I include custom attendee fields in the WooCommerce order emails?
- Do attendees have to print out their tickets for my event?
- How do I track when an attendee arrives and leaves my event?
- Check-ins App
- What languages does the FooEvents Check-ins app support?
- Where can I download the FooEvents Check-ins app?
- Which mobile phones work best with the FooEvents Check-ins app?
- How does the app connect to my website?
- Why can’t I log into the FooEvents Check-ins app?
- Can I purchase the source code for the iOS or Android app?
- Why does the FooEvents Check-ins app stop working after a while?
- Integrations
- WordPress Themes
- Troubleshooting
- Why do I receive an error when I try activate the FooEvents plugin?
- Why are my automatic plugin updates not working?
- Why do I receive the following error message “The package could not be installed. No valid plugins were found.”?
- Why are my tickets not being received?
- Why is the FooEvents description and Google Map not displaying?
- Why is my event map displaying with a watermark or other Google message on top?
- Why isn’t the custom fields option displayed under the WordPress screen options?
- What can I do if my site times out when a lot of tickets are being purchased at once?
- Why are attendee seat numbers not displayed on tickets?
- Why do my PDF tickets still look the same after I’ve made changes to settings or details?
- Why are barcodes, QR codes, logos or other images not being generated and displayed in tickets?
- Home
- Docs
- Frequently Asked Questions
- General
- What payment methods do you accept?