Frequently Asked Questions

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  5. Why are my automatic plugin updates not working?

Why are my automatic plugin updates not working?

These are the most common reasons why automatic plugin updates might not be working:

  1. You haven’t generated and saved your FooEvents license key or Envato purchase code in the FooEvents plugin settings which is required for automatic plugin updates
  2. An old or missing FooEvents license key is cached in WordPress
  3. Your FooEvents license has expired

1. License keys and automatic updates

Please read this article which explains how to create a FooEvents license key and setup automatic plugin updates

2. WordPress plugin cache

WordPress caches the plugins page for up to 24 hours. If you recently entered a new FooEvents license key, you may see a message that says “Automatic update is unavailable for this plugin” below the FooEvents plugins.  In this case, you should wait at least a day after saving the new key before checking back to see if automatic plugin updates are working. If you urgently need to update your FooEvents plugins, you can update them manually by downloading the latest plugins from your FooEvents Account under the ‘Downloads’ tab and upload them to your website via FTP.

3. Expired licenses

Only accounts with a valid FooEvents license are eligible for automatic updates. Licenses expire 12 months after purchase date.

If you purchased the FooEvents for WooCommerce plugin on Envato/CodeCanyon, then you can still download and manually update the plugin from your Envato profile, however, should you wish to receive automatic updates and technical support you will need to renew your license on Envato/CodeCanyon or purchase a new license on FooEvents.com

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