Frequently Asked Questions
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- General
- Which FooEvents product is the best fit for me?
- Where can I find a demo of FooEvents?
- Do you offer a free trial?
- Is FooEvents a once-off purchase?
- Can the FooEvents plugins be purchased separately?
- Why isn’t the FooEvents Bookings plugin included in the Premium Bundle?
- What payment methods do you accept?
- What payment gateways does FooEvents support?
- What is your refund policy?
- Where can I find my FooEvents invoice?
- Can I upgrade or downgrade my FooEvents License?
- Can FooEvents be used in other languages?
- What User Roles does FooEvents support?
- Where do I get a Website Status Report?
- Installation & Setup
- How do I setup FooEvents license keys for a Multiple or Unlimited Domain license?
- Can I install FooEvents on a WordPress Multisite or multi-vendor network?
- How do I create a FooEvents license key and setup automatic plugin updates?
- Can I install FooEvents on a staging site before moving it to a live production environment?
- Which date formats does FooEvents support?
- Does FooEvents support Stripe’s Apple Pay and Google Pay Express Checkout options?
- Does FooEvents work with the WooCommerce Checkout and Cart blocks
- Does FooEvents work with HPOS?
- Events
- Does FooEvents work with a free Zoom account?
- How do I display the event date in a specific place on my website?
- How do I modify the ‘Event Details’ tab?
- How do I prevent unauthorized access to my virtual event?
- Is there a way to expire events that have already past?
- What’s the difference between Zoom meetings and webinars?
- How can attendees add my event information to their calendar?
- Does FooEvents allow users to submit their own events through my site?
- How do I order events by date?
- How do I restrict access to website content for each event?
- How do I add a calendar date picker to my “Bookable” event?
- Why does my calendar display correctly in Elementor but breaks on my site?
- Can I use the FooEvents Calendar standalone?
- How do I embed a live stream for a Zoom meeting or webinar?
- Tickets
- Why are my PDF tickets blank?
- How do I create different ticket types?
- Why are my tickets not appearing or downloadable from My Account?
- How do I manually create tickets individually or in bulk?
- What sizes should I use for the ticket logo and ticket header image?
- How do I change the ticket date format?
- How can I complete orders automatically so that tickets are emailed?
- How do I change the attendee’s details on a ticket?
- How can I resend tickets?
- How do I delete tickets?
- Can tickets be set to automatically expire?
- Are tickets still valid if the order was canceled or deleted?
- How do I send PDF Tickets by themselves or attached to an email?
- Is it safe to delete the PDF tickets that are stored on my server?
- Does FooEvents PDF Tickets support Asian characters?
- How do I limit the number of tickets or spaces available for my event?
- How do I remove barcodes/QR codes from tickets?
- How do I manage ticket availability?
- How do I setup blocks/groups of tickets?
- Can I show tickets on the “Thank-You” page after checkout?
- How do I transfer or import tickets from a different system?
- Tickets are not being generated for large orders
- Ticket Themes
- Attendees
- How do I add a custom waiver or disclaimer to the ticket checkout process?
- How do I export a CSV list of attendees?
- Can I add custom attendee fields?
- How do I include custom attendee fields in the WooCommerce order emails?
- How do I send reminders, notifications and follow-ups to attendees?
- How do I track when an attendee arrives and leaves my event?
- Do attendees have to print out their tickets for my event?
- FooEvents POS
- What is FooEvents POS?
- How long does the FooEvents POS setup process take?
- Can I use FooEvents POS without WooCommerce?
- Can I use FooEvents POS on multiple stores?
- Can I run FooEvents POS on any computer?
- Do I need to install other FooEvents plugins to use FooEvents POS?
- Does FooEvents POS work anywhere in the world?
- What languages does FooEvents POS support?
- Does FooEvents POS integrate with third-party plugins?
- Does FooEvents POS integrate with any payment service providers?
- Where can I buy Square and Stripe readers?
- Does FooEvents POS work with coupons?
- How does FooEvents POS manage taxes?
- How do I manage backorders in FooEvents POS?
- Does FooEvents POS support products that are sold in decimal quantities/units of measurement?
- Does FooEvents POS have any analytics or reporting tools?
- How do I customize the FooEvents POS interface colors and logo?
- Does FooEvents POS store my customer data or transmit it to any third-parties?
- How do I show or hide certain products or variations in the POS?
- Why do product images seem low resolution?
- Why does the FooEvents POS app not cache store data or remember my settings?
- Can a ticket be checked in automatically after being purchased through FooEvents POS?
- Check-ins App
- What languages does the FooEvents Check-ins app support?
- Where can I download the FooEvents Check-ins app?
- Which mobile phones work best with the FooEvents Check-ins app?
- How does the app connect to my website?
- Why can’t I log into the FooEvents Check-ins app?
- Can I purchase the source code for the iOS or Android app?
- Why does the FooEvents Check-ins app stop working after a while?
- Integrations
- Does FooEvents work with TranslatePress?
- Does FooEvents work with WooCommerce Memberships?
- Does FooEvents work with WooCommerce Subscriptions?
- Is there an API or any hooks available for FooEvents?
- Does FooEvents work with WPML?
- Does FooEvents work with Mailchimp?
- Does FooEvents work with WooCommerce Follow-ups?
- Does FooEvents work with a CDN?
- Does FooEvents support WP Engine hosting?
- Does FooEvents work with LearnDash?
- Does FooEvents work with AutomateWoo?
- WordPress Themes
- Troubleshooting
- How to Force Refresh Your Web Browser
- Why do I receive an error when I try activate the FooEvents plugin?
- Why are my automatic plugin updates not working?
- Why do I receive the following error message “The package could not be installed. No valid plugins were found.”?
- Why are my tickets not being received?
- Why is the FooEvents description and Google Map not displaying?
- Why is my event map displaying with a watermark or other Google message on top?
- Why does my calendar not display correctly when I use a shortcode?
- Why isn’t the custom fields option displayed under the WordPress screen options?
- What can I do if my site times out when a lot of tickets are being purchased at once?
- Why are attendee seat numbers not displayed on tickets?
- Why do my PDF tickets still look the same after I’ve made changes to settings or details?
- Why are barcodes, QR codes, logos or other images not being generated and displayed in tickets?
- Why is the selected booking slot or seat not displaying on the checkout page?
- Why are my events displaying the wrong date in the calendar?
- Why are the FooEvents POS payment methods not displaying?
- Home
- Frequently Asked Question...
- Check-ins App
- Can I purchase the source code for the iOS or Android app?